Privacy Commitment

Data We Gather

We gather and handle various personal information types, including:

Your Information Usage

Your personal information serves these key purposes:

• Service Provision and Contract Fulfillment:
  • We handle your vehicle rental bookings and agreements with care. This includes verifying your identity to confirm you meet our rental criteria. We assist with the collection and return of vehicles, ensuring a smooth experience. Additionally, we process payments and manage any necessary deposits and charges related to your rental.
• Customer Communication and Contractual Obligations:
  • Delivering booking confirmations, rental updates, and essential information. Addressing your questions and offering customer support. Informing you about service or policy changes.
• Marketing Preferences and Consent Management:
  • We will send promotional offers, newsletters, and service updates if you have agreed or we have a legitimate interest. You can opt out at any time.
• Service Enhancement through Legitimate Interest:
  • Assessing website activity to refine user experience and performance. Conducting research to improve our vehicle selection and service offerings.
• Compliance with Legal Standards:
  • Adhering to legal and tax obligations. Safeguarding against fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.

Information Exchange

Sharing Your Personal Information

• Third-Party Service Partners: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are required to safeguard your data.

We do not share your personal information with third parties.

4. Protecting Your Data

We employ a variety of technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures encompass encryption, access controls, secure servers, and routine security assessments. Nonetheless, it is important to acknowledge that no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policy

Eccles Car Hire retains your personal information solely for the duration necessary to achieve the purposes for which it was collected. This includes compliance with legal, accounting, or reporting obligations. The length of time we keep your data depends on the specific type of information and the context in which it was processed.

Your Rights with Eccles

Your rights under UK data protection law

• Access to Your Information: Obtain a copy of your stored personal information.

Contact us to exercise your rights outlined above.

Cookies and Data Tracking

Eccles Car Hire employs cookies and similar technologies to improve your online experience, monitor website traffic, and customize the content you see. You have the option to adjust your cookie preferences via your browser settings at any time. Your privacy is important to us.

Policy Changes

We will periodically revise this Privacy Policy to align with changes in our operations or legal obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend that you check this policy regularly to stay informed.

Get in Touch

For inquiries regarding our Privacy Policy or data practices, please reach out to us.