Privacy Commitment

Data We Gather

We gather and handle various types of personal information, including:

2. Our Use of Your Data

Your personal information is utilized for these key purposes:

• Service Provision and Contract Fulfillment:
  • We handle your vehicle rental bookings and agreements with care. This includes verifying your identity to confirm that you meet our rental criteria. Our team coordinates the collection and return of vehicles efficiently. Additionally, we process payments, manage deposits, and oversee any applicable charges related to your rental.
• Customer Communication (Contractual Obligations and Interests):
  • Delivering booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of any changes to our services or policies.
• Marketing Preferences and Consent Management:
  • We may send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Client Benefit:
  • Evaluating website activity to optimize user experience and performance. Conducting assessments to refine our vehicle fleet and service offerings.
• Compliance with Legal Standards:
  • Adhering to legal and regulatory standards. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Information Exchange

Sharing Your Personal Data

• Third-Party Service Collaborators: We collaborate with third-party companies to provide essential services like payment processing, IT support, and maintenance. These partners are contractually required to safeguard your data.

We never share your personal information for marketing.

Data Protection

We employ effective technical and organizational strategies to safeguard your personal information from unauthorized access, modification, disclosure, or destruction. These measures incorporate encryption, strict access controls, secure servers, and routine security assessments. However, it is important to recognize that no method of electronic transmission or storage can guarantee absolute security.

Data Retention Policy

We keep your personal information only for as long as needed to achieve the purposes for which it was collected, including compliance with legal and accounting obligations. The duration of retention may differ based on the specific type of information and the context in which it is processed.

Your Rights Explained

Your rights under UK data protection law are as follows:

• Accessing Your Personal Information: Obtain a copy of your personal information in our records.

To exercise your rights, please reach out to us below.

Cookies and Tracking Practices

At Eccles Car Hire, we utilize cookies and similar technologies to improve your online experience, assess site usage, and tailor content to your preferences. You have the ability to adjust your cookie settings via your browser to control how these technologies function during your visits.

Policy Changes

We may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend checking this policy periodically to stay informed about our privacy practices.

Get in Touch

For inquiries regarding our Privacy Policy or data practices, please reach out to us: